Castor Oil FAQs
Everything you’ve ever wanted to know about certified organic castor oil and our blends for hair and skin answered. From how our castor oil is sourced and what makes it different, to how to use it in your daily ritual, we’ve got you covered. If you can’t find what you’re looking for, reach out to us at support@castorspell.com.au we’d love to help.
About Our Products
What is castor oil and why is it beneficial?
Castor oil is a natural, cold-pressed oil rich in ricinoleic acid — a unique fatty acid known for its moisturising, anti-inflammatory, and hair-nourishing properties. It’s the hero ingredient in all CastorSpell blends.
What makes CastorSpell castor oil different from other brands?
Not all castor oil is created equal. That’s why every CastorSpell product begins with our Certified Organic Cold Pressed Castor oil chosen for one reason above all else: trust. From source to bottle, purity isn’t a marketing claim it’s our standard.
Our Castor Oil is:
- ✓ Certified Organic
- ✓ Cold-Pressed
- ✓ Hexane-Free
- ✓ Heavy Metal Tested
- ✓ Non-GMO
- ✓ No Fillers or Dilution
- ✓ No Synthetic Fragrances
- ✓ No Chemical Solvents
- ✓ Amber Glass Packaging
- ✓ Carefully Sourced from Trusted Growers
- ✓ Rich in Naturally Occurring Ricinoleic Acid
- ✓ Selected for Purity, Potency & Freshness
- ✓ The Foundation of Every CastorSpell Blend
What We Don’t Compromise On
- ✗ No mineral oils
- ✗ No parabens
- ✗ No phthalates
- ✗ No synthetic fragrances
- ✗ No unnecessary fillers
- ✗ No solvent extraction methods
- ✗ No shortcuts
Are your products suitable for sensitive skin?
Yes! Our formulas are free from harsh chemicals, synthetic fragrances, and parabens. However, we always recommend doing a patch test before full use, especially if you have known sensitivities.
Why don’t CastorSpell oils smell like perfume?
- No fragrances ever
- Natural aromas of cold pressed and essential oils
- Low-tox philosophy
How should I store my CastorSpell oil?
Store your CastorSpell oil in a cool, dry place away from direct sunlight. Our amber glass bottles are specifically chosen to protect the oil from UV light and preserve its potency. Avoid leaving your bottle in a hot car or in direct sun, as heat can degrade the quality of the oil over time. When stored correctly, your oil will stay fresh for the duration of its shelf life printed on the bottom of each bottle.
Is CastorSpell safe to use during pregnancy or breastfeeding?
We always recommend consulting your healthcare provider or midwife before introducing any new skincare product during pregnancy or breastfeeding. While our products are made with organic, natural ingredients and contain no synthetic fragrances, parabens, or harsh chemicals, every pregnancy is different and your health professional is best placed to advise you based on your individual circumstances.
Orders & Shipping
How long does shipping take?
Australian orders typically arrive within 3–7 business days. International shipping times vary by destination please refer to our shipping page for details.
Do you ship internationally?
Yes, we ship to multiple international destinations. Shipping rates and estimated delivery times are calculated at checkout.
Can I track my order?
Yes! Once your order is dispatched, you’ll receive a tracking number via email so you can follow your parcel every step of the way.
Returns & Refunds
What is your return policy?
We want you to love your CastorSpell products. If you’re not satisfied, please contact us within 30 days of receiving your order and we’ll do our best to make it right.
What if my order arrives damaged?
We’re so sorry if this happens! Please email us at support@castorspell.com.au with a photo of the damaged item and your order number, and we’ll arrange a replacement or refund promptly.
Using Our Products
How do I use HairSpell or Premium HairSpell?
Apply a small amount of our castor oil blend to your scalp and massage gently for 2–3 minutes. Leave on for at least 30 minutes (or overnight for deeper conditioning) before either washing out, or getting on with your day. Use 2–3 times per week for best results.
Can I use castor oil on my face?
Yes. Castor oil is excellent for moisturising dry skin, reducing the appearance of fine lines, and supporting skin barrier health. Apply a few drops to clean skin and massage in gently.
How do I do a castor oil pack or overnight ritual?
A castor oil pack is one of the most popular ways to use our 100% Certified Organic Castor Oil. Here’s how to get started:
- Apply a generous amount of CastorSpell 100% Certified Organic Castor Oil to your desired area abdomen, joints, scalp, or wherever you’re focusing your ritual.
- Cover with your CastorSpell Organic Body Wrap to keep the oil in place, minimise transfer to bedding, and allow the oil to work while you rest.
- Leave on for a minimum of 1 hour, or overnight for a deeper ritual.
- Remove and gently cleanse the area in the morning.
Consistency is key many of our customers do their castor oil pack ritual 3–4 nights per week as part of their wellness routine.
Will CastorSpell castor oil/blends stain my sheets?
It’s one of our most asked questions! The good news: our Certified Organic Castor Oil contains no artificial dyes, so any oil transfer to bedding will usually wash out with the right care.
A few things to keep in mind:
- Castor oil is naturally thick and can transfer if not fully absorbed allow it to absorb before lying down.
- For overnight rituals, opt for darker sheets or pillowcases to minimise visible oil marks.
- If you do get a mark, treat with dishwashing liquid or stain remover before washing, and avoid the dryer until it’s fully gone.
Our tip: Pair your oil with a CastorSpell Organic Body Wrap to keep the oil where it belongs on your body, not your bedding.
I already have oily skin… won’t putting oil on my face make it worse? 🍓
We completely understand why you’d think that it’s one of the biggest reasons people hesitate before trying Strawberry Moments. The truth is, oily skin still needs moisture. When skin feels dehydrated, it can actually produce more oil to compensate.
Strawberry Moments was created for people who want nourishment without the heavy, greasy feeling. We blended our Certified Organic Castor Oil with lightweight oils like Raspberry Seed Oil, Strawberry Seed Oil, Vitamin E and Frankincense. A serum that melts beautifully into skin, leaving it soft and radiant, not coated.
A few tips to get started:
- Start with just 2–4 drops a little goes a long way.
- Introduce it slowly at night after cleansing and see how your skin responds.
- Apply after a warm shower while skin is still slightly damp for best absorption.
You don’t have to commit to loving facial oils forever. Just be open to letting your skin surprise you.
It’s oil… won’t it take forever to absorb and leave me feeling greasy?
We hear this one all the time and it’s a fair question! This is exactly why we created our CastorSpell blends. While 100% Certified Organic Castor Oil is beautifully rich, our everyday blends - Strawberry Moments, BodyLove & CastorGlow are carefully formulated with lightweight, nourishing oils that melt into your skin within minutes, without leaving you feeling greasy.
You still receive all the nourishing benefits of castor oil, just in a formula that’s lighter, silkier and a pleasure to use daily.
A few things to keep in mind:
- 100% Castor Oil is naturally thick by design it’s intended for longer-contact rituals like overnight castor oil packs, ideally paired with a CastorSpell Organic Body Wrap.
- A little goes a long way. Applying more doesn’t mean better results it simply means more oil sitting on the surface.
- For faster absorption, apply your blend straight after a warm shower while skin is still slightly damp.
That’s the beauty of the CastorSpell range we’ve created the right oil for every ritual. We have you covered from head to toe.
Still Have Questions?
We’d love to hear from you! Reach out to us at support@castorspell.com.au and our team will get back to you as soon as possible.
Beautiful products, just love using them
Are you suffering from dry, saggy and crepey skin? I had struggled with it all for years until I realised I was using the wrong skin care.
Since using Castorspell Strawberry Moments Face and Neck Serum my skin feels nourished, smooth and hydrated.
⭐️ If you’re tired of wasting money on products that don’t deliver, it’s time to make the change to Castorspell products
I had 2 seperate surgeries which involved removing my entire thyroid so I was left with scars on my throat area, it was recommended that I use bio oil/ purchased from a chemist to help reduce long term scaring, all this oil did was leave oily residue on my neck and clothes, it never seemed to fully absorb....then I purchased this amazing product, have been using it on my neck and the back of my hands for 3 months and the results are amazing , this oil has made a huge difference, it fully absorbs into your skin and my thyroid surgery scars are barely visible, I have had many comments from people who have had the same surgery. I am 62 years old and very rarely rave about skin products but this one is a winner. Highly recommend.
I love this face serum, it goes on easily and absorbs straight away leaving my face like it has a glow, the subtle smell is delicious.
I didn’t expect to love this as much as I do 🍓
Every time I use it, it feels like a little moment of childlike joy!!! Reminds me of my Strawberry Shortcake doll. Soft, comforting and nostalgic. The pure aroma is completely natural, it was important to me to have no synthetic fragrances or crappy fillers... which makes me feel safe, real and grounded.
My skin drinks it in, especially because I'm sensitive, dry and hormonal. Leaving it glowing, calm and deeply nourished. It’s become a ritual I actually look forward to, not just another job that needs doing. Simple, natural and it truly works.